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What research methodology was used for this survey?

This survey was conducted using a Computer-Assisted-Telephone-Interviewing (CATI) methodology of randomly selected Mississauga residents aged 18 years and older. In total, 1,115 interviews were conducted across all eleven Mississauga wards, ranging between 99 and 106 people per ward. The survey was conducted from March 28 to April 9, 2017. The results have a margin of error of +/-3%, 19 times out of 20. 

When will the next Citizen Satisfaction survey be conducted?

Generally the Citizen Satisfaction Survey is conducted every 2 years. The next survey is scheduled for 2019.

How much did the 2017 Citizen Satisfaction survey cost?

The project cost was $35,000.