please do something about the noisy dogs, it is beyond annoying when we cannot do anything about ignorant neighbours who let their dogs go crazy and bark, cry and whine. Will you be including this into your report?
Thank you for your inquiry. As part of the review
of the Noise Control By-law, we will be looking at how we investigate and
respond to noise complaints. All of the categories of noise currently covered
through the by-law are being examined and will be included in our report.
If the by-law is changed to use ‘decibel’ levels, how will a resident measure the noise. What equipment will be used or required? How long will the sound have to be at a certain decibel level before a complaint can be made? (Intermittent sounds are annoying too.)
Most of the noises occur on the weekends when officers are not working. The contraveners know this; subsequently they continue to contravene. The complaints process needs to be revised. Having to keep track of multiple times and dates of contraventions is cumbersome from a resident’s point of view and not our specialty. The officers should be employed on weekends and evenings to investigate complaints as they occur, not days later.
Either change the hours that By-law Enforcement Officers work to include evening hours or perhaps combine duties of the Parking Control Officer, who work evenings and weekends, so that they investigate noise complaints as they occur.
Thank you for your inquiry. If a noise threshold such as
decibel limits is introduced, measurement would be done by By-law Officers
using City equipment. Any decisions on noise
levels or length of noise would be determined in consultation with acoustical
As part of the by-law review process, we are considering
changes to the complaint response process, which would include service levels.
Thank you for your suggestions on improving complaint investigations. I have noted them and will ensure that they
are considered in this review.
Like measuring traffic flow..does the city survey noise levels say at large construction or development site?
I believe the collected data would be useful in amending the existing bye laws.
Thank you for your inquiry. The City currently
does not proactively measure noise levels, but we are committed to using data
to inform our approach. Any changes with regards to noise thresholds will be
informed by research on noise levels.
No bylaw officers are available on weekend nights. This is when there are a lot of loud parties going on past midnight in our neighbourhood. We have to resort to calling the police who usually do not show up citing other more "pressing" matters.
Why are bylaw officers not available at the times they are needed to enforce the bylaws? When we speak to neighbours personally, they blow us off. Bylaw officers are needed to warn/explain the bylaw and/or to enforce the bylaw at the time the offences are being committed.
Thanks for your inquiry. As part of the by-law review
process, we are considering changes to the complaint response process, which
would include service levels. I have noted your comments and will ensure that
they are considered in this review.
There are no bylaw officers enforcing any bylaw on the weekends. When we have called 311 on the weekend about construction noise on Sundays no one is available, no call is tracked. Mississauga is the 6th largest city why is there no bylaw services on the weekends? How can Loud cars and trucks be reported and enforced, any day of the week. They are very common on our residential street.
Thanks for your inquiry. As
part of the by-law review process, we are considering changes to the complaint
response process, which would include service levels. I have noted your
comments and will ensure that they are considered in this review.
Vehicles on the road are
the responsibility of Peel Regional Police. The City’s By-law Enforcement
Officers do not have the authority to stop moving vehicles. However, vehicle
noise is included in the scope of the review and will be considered.
Is it possible to let tools and equipments retailers put labels to products with allowed noise levels, period and hours to use for both residential and non-residential areas?
Thank you for your inquiry. Increased
awareness of allowed noise levels and periods will be an important component of
the updated by-law. While we would welcome retailers’ support in increasing
awareness, the City does not have the authority to enforce a regulation requiring them to label noise generating products. We are considering other methods to increase public awareness
such as a public education campaign.
Will anything be done about barking dogs and basketball courts in backyards. I complained to the bylaw office and dealt with very rude bylaw officers, one even tried to basically intimidate me into shutting up and to stop comlaining before I contacted my city councillor and the ombudsman.
In response to a dog constantly barking at my family entering and exiting our home, or through a fence while we were in our backyard I was told that " the dog didnt bark at me or constantly for over an hour"...
When you hear a dog whining/barking 2-5 times a day the noise goes through your home and can disturb children and the elderly, when I made a complaint I was snubbed.
My suggestion would be to copy hamilton or vancouver where animal control officers can speak to the owner and hand out fines to owners who need to train their animals better. Not the animals fault, its the owners
Thank you for
your inquiry. I am sorry to hear that you did not have a satisfactory resolution to your
complaint. As part of the overall review of the Noise Control By-law, we will
be looking at how we investigate and respond to noise complaints. We will also
be examining how nuisance noise, such as a dog barking, is dealt with.
Thank you for suggesting
that we look into Hamilton or Vancouver’s approach. I’ll make sure it is
included as part of our review.
Why does this survey not include any comment box option where the public can include any additional information or comments they would like to make on noise concerns?
Thank you for your inquiry. We have added a comment box, and welcome any additional information or comments on managing noise in the city.
What does the review cover?
The City has two noise
by-laws that regulate noise and vibrations – Noise Control By-law 360-79 and Nuisance Type Noise By-law 785-80.
As the City evolves from a
suburban community to an urban centre, there is an opportunity to modernize how
noise is regulated in Mississauga.
Staff are reviewing all
aspects of the current regulations and will consult with residents and
stakeholders on a number of proposed program options designed to better meet
today’s community needs.
The proposed changes will
cover aspects such as the complaint response process, residential and
construction noise exemptions, permitted periods for amplified sound and noise
When will the new by-law come into effect?
Staff will present a report
with recommendations to Council in spring 2020. A new by-law is expected to
come into effect in fall 2020.