Smart City Framework
We often think of ‘innovation’ as
dramatic and splashy. Often the most useful innovations can be embedded so
deeply into our everyday that we almost forget about them. These are the
technologies that are integrated into our daily lives such as citizen service
tools like parking and garbage reminder apps, or traffic cameras at our
intersections. Often these types of projects can make a strong impression but
quickly become typical tools that become expected. Everyday technologies are
also embedded into the city’s current systems. These systems continue to
provide a high level of service on an ongoing basis.
What does this look like?
Measurement, Process, Reporting -
The Smart Cities team will ensure that projects are monitored, with efficient
processes, and clear reporting. This will help to ensure ongoing quality as
well as to ensure everyday projects are kept up to date with the ever changing
technological and social ecosystem.
Process Development, Project & Partner Intake, Ongoing Reporting,
Internal Integration - Smart Cities will be integrated into
the systems and processes throughout the city. It will provide opportunities to
leverage current systems and processes in order to continue to provide
efficient, timely, and cost effective services. We will continue to build on
these processes. e.g. Lifecycle and Business Plan Processes, Policies,
Strategies, Work Plans, Ongoing Activities, etc.
Smart Cities Lens -
Smart Cities, as with all technologies and systems, will change and evolve over
time. We see the strength of this term as a lens to be applied to our projects
and processes. In applying the lens we would ask the following 10 questions:
1. Is it interoperable?
(does it work with other systems)
2. Is it scalable?
(can we grow it across the organization)
3. Is it connected?
(does it connect into our digital
4. Is it data enabled?
(can we collect data)
5. Is the data private and secure?
6. Is it citizen-centric?
7. Is the project data driven?
(can we analyze the success of the
project through etc
8. Are there collaboration opportunities?
(are there other city departments that
could use the same solution)
9. What are the current digital trends
for this topic?
10. Have you used design thinking,
prototyping, pilots, workshops or other risk mitigation and efficiency processes?
What do you think about Everyday
projects? Leave your thoughts here.